Exchange and refund policy

Refund & Exchange Policy

We want you to be completely satisfied with your purchase from ELAQ . 

Eligibility Criteria:

• 4-Day Window: You may request a refund or exchange within 4 days from the date of delivery.

• Product Condition: To be eligible, the item must be unused, undamaged, and in its original packaging, with all original tags and labels intact.

• Proof of Purchase: Please provide your original receipt or order confirmation number with all refund and exchange requests.

• Return Shipping:
  For refund or exchange requests, the customer is responsible for the cost of return shipping.